35 hours total – maximum # of students: 30

  • 7 evenings of 5 hours, or
  • 5 weekdays or weekend days of 7 hours

This is a complete “hands-on” course. Includes in-class practice.

Who this course is intented for:

Anyone who presents, speaks or provides training of any kind.

Each participant receives:

  • Train-the-Trainer Manual
  • One-on-one time with Canadian Centre for Aboriginal Entrepreneurship, Inc. facilitator

UNIT 1

Understanding How Adults Really Learn

Learning Styles and How To Accommodate Them

  • The different needs of visual, auditory and kinesthetic learners
  • Training strategies for each type

Engagement Strategies For Enhanced Learning

  • Keeping your participants alert, engaged, open and relaxed
  • Games and activities that will make the learning process more effective
  • Room set-up allowing for a flexible and fluid training environment

UNIT 2

Combining Media To Make An Impact

  • Avoiding “death by Powerpoint ™”
  • Flip-chart techniques
  • Using music to enhance learning

UNIT 3

3 Key Presentation Strategies

  • How to “chunk” information for easy assimilation
  • How to revisit content in multiple ways and why it’s so important
  • What to do when there’s not enough time to deliver all the material

Handling “difficult” participants with ease

  • Techniques for effectively dealing with the most common types
  • Prevention steps to avoid the encounter in the first place

UNIT 4

Listening Skills

  • 2 common myths
  • 3 levels of listening
  • How to encourage “active listening”
  • 10 tips to becoming a better listener

How To Field Questions

  • Avoid 3 common mistakes when responding to questions
  • When should you re-direct questions?
  • 5 tips on fielding questions
  • How to ensure equal “air-time” for everyone in the room

UNIT 5

Brain-Compatible Training Techniques

  • Brain facts
  • Why you need to present information to both sides of the brain
  • Brain energizers

UNIT 6

Presentation Skills—Voice & Body Language

  • Assessing your voice
  • Strengthening your voice
  • Using your voice for maximum impact:
    1. The power of the pause
    2. How to achieve an even “pace”
    3. How to use tone and inflection to convey your message
    4. Why varying your volume can make a difference
    5. How to avoid “verbal sabotage”

The Do’s and Don’ts of Presenting

  • How you look
  • How you sound
  • What you say
  • Practical tips

UNIT 7

Opening a Training Session

  • How to build “instant” rapport with participants, melt resistance, and get buy-in from the beginning
  • Overcoming learning barriers
  • Creative ways to open a training session
  • Setting ground rules and why they are important in participative training

Closing a Training Session

  • Common mistakes to avoid
  • Allowing reflection on the content to create a sense of “ownership”
  • Wrap-up techniques and action plans to cement the commitment to continued learning and application

UNIT 8

Managing the Classroom/Training room

  • The number 1 factor affecting learning that most trainers don’t even know about, and how to use it to boost comprehension and retention
  • Directing the group’s focus
  • Helping ALL learners keep up with the pace of classroom instruction

Physical & Mental Energizers

Use physical and mental energizers to:

  • Recharge a group when the energy is waning
  • Increase alertness and attention
  • Transition to a new topic

UNIT 9

How To Debrief an Activity

  • Skillfully “draw out” the learning
  • Making the intangible tangible
  • Using a clear-cut model for effective debriefs
  • Questions to use with any group

How To Give Feedback/Coaching

  • Making feedback easy using a 5 step process

Creating an Optimum Training Environment

  • How the environment impacts learning
  • Elements of a positive, stimulating training environment
  • 4 important factors for choosing a room, and what to do when you have no choice
  • “Setting the Stage” check list

UNIT 10

Needs Assessments and Surveys

  • Gathering reliable data
  • 6 assessment methods
  • Writing a needs assessment survey
  • Crafting Clear Training Objectives
  • Creating clear behavioral and competency-based training objectives

UNIT 11

Instructional Design Strategies & Tools

  • How to plan effective, concise training modules that meet learning objectives
  • Content versus Process—The Focus/Diffuse principle
  • How to organize and sequence content in a logical, brain-friendly fashion
  • Instructional design planning sheets and reference tools
  • Guidelines for developing relevant learning activities and ensuring participants are involved in their learning
  • How to create compelling, interactive handouts/workbooks

UNIT 12

Assessments/Evaluations of Learners

  • How do we know they know? Summative and Formative assessments
  • Developing interim and final evaluations
  • Constructing effective test questions—do’s and don’ts

Evaluating the Training

  • Introduction to Kirkpatrick’s 4 levels of learning evaluation
  • Referencing Kirkpatrick’s learning evaluation grid
  • Constructing a simple evaluation tool
  • How to incorporate feedback into future training efforts

UNIT 13

Teach us something:

Participants will have an opportunity to prepare and deliver one or more presentations and receive personal feedback and coaching from the lead trainer and peers